Effective Date: September 8, 2025

CRT Inc. (“CRT,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and when we share it in connection with our shipment services.

1. Information We Collect

We collect only the information necessary to provide and improve our services:

  • Personal Information You Provide:
    When you complete a form or request a shipment, we may collect your name, email, phone number, address, and shipment details.
  • Automatic Data Collection:
    Through Google Analytics, we may collect non-identifiable information such as IP addresses, device types, browser details, and browsing behavior.

2. How We Use Your Information

We collect and use your information to:

  • Process and facilitate your shipments
  • Communicate with you about your request or order
  • Coordinate with third-party facilitators and carriers
  • Improve our services and website performance

We do not sell, rent, or trade your information to third parties.

3. Sharing Your Information

We may share your information only when necessary:

  • With Third-Party Facilitators:
    To complete deliveries, CRT Inc. may share relevant shipment details with trusted partners who operate on our behalf. These facilitators are bound by contractual obligations to safeguard your information and use it only for shipment purposes.
  • For Legal or Regulatory Compliance:
    We may disclose information if required by law or in response to lawful requests from authorities.

4. Cookies & Tracking

  • Our Site uses cookies and similar technologies to analyze traffic and improve performance.
  • Google Analytics helps us understand visitor behavior but does not give us access to personally identifying details unless you voluntarily submit them via a form.
  • You can manage or disable cookies in your browser settings, though some features may not function properly.

5. Data Retention & Security

  • We retain personal information only as long as necessary to fulfill shipments or comply with legal obligations.
  • We take reasonable technical and organizational measures to safeguard your data. However, no online transmission or storage system is 100% secure.

6. Your Rights

Under Canada’s PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccuracies
  • Withdraw consent for certain data uses (subject to legal or contractual restrictions)

To exercise these rights, contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with an updated effective date.

8. Contact Us

For privacy-related inquiries, contact us:

8. Contact Us

For questions about this Privacy Policy, contact us:
18-300 Talbot Street
St. Thomas, Ontario, Canada N5P 4E2


Email: crt@crtinc.net
Phone: 1-800-546-4950