Effective Date: September 8 2025

Welcome to CRT Inc. (“CRT,” “we,” “our,” “us”). By accessing or using our website (www.CRTinc.net) and related services (the “Site”), you agree to these Terms of Service. Please read them carefully. If you do not agree, you should discontinue use of the Site.

1. Use of the Site

  • You may use the Site only for lawful purposes related to shipments and services provided by CRT Inc.
  • You agree not to engage in any activity that disrupts, damages, or interferes with the Site or our systems.

2. Shipment Facilitation

  • CRT Inc. facilitates shipments by coordinating with trusted third-party carriers and facilitators.
  • While we carefully select these partners, CRT Inc. does not directly operate all delivery vehicles and cannot guarantee timelines, service levels, or outcomes beyond our reasonable control.

3. Third-Party Facilitators

  • To complete your shipments, CRT Inc. may share your shipment details — including your name, address, contact information, and package details — with trusted third-party facilitators.
  • These partners are contractually obligated to use your information only for the purpose of fulfilling your shipment and may not use it for marketing or unrelated activities.
  • CRT Inc. is not liable for delays, damages, or losses caused by third-party facilitators except where required by law.

4. Information You Provide

  • By submitting information through our Site’s forms, you agree to provide accurate, complete, and up-to-date details needed to fulfill your shipment.
  • You consent to us using this information to coordinate with our facilitators and provide you with the requested services.

5. Google Analytics & Cookies

  • We use Google Analytics to understand how visitors interact with our Site and improve our services.
  • Google Analytics may collect data such as IP addresses, device types, and browsing activity.
  • By using the Site, you consent to this tracking. You can manage cookies through your browser settings.

6. Limitation of Liability

  • To the fullest extent permitted by law, CRT Inc. and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from:
    • Use of the Site
    • Shipment delays
    • Losses caused by third-party facilitators
    • Events beyond our reasonable control
  • Your sole remedy is to discontinue using the Site and services.

7. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

8. Contact Us

For questions about these Terms or CRT’s services, contact us:

CRT Inc.
18-300 Talbot Street
St. Thomas, Ontario, Canada N5P 4E2
Email: crt@crtinc.net
Phone: 1-800-546-4950